![]() Check the status of the email account in the Status column. For an MXplan solution, go to the Web Cloud section, click Emails, then select the domain name concerned.The date of expiry or automatic renewal of your hosting will be indicated at the top of the page. For your Web Hosting plan, go to the Web Cloud section, click Hosting plans, then select your Web Hosting plan.If your domain name has expired, this will be listed at the top of the page. For your domain name, go to the Web Cloud section, click Domain names, then select your domain name.The corresponding domain name must also be active.įollow these steps to ensure that your relevant services are up and running: You can verify this directly in the OVHcloud Control Panel. If your email solution is linked to a Web Hosting plan, check that it has not expired. ![]() Instructions Are my email service and/or accounts active?įor your emails to work, you need to have an active email service. an OVHcloud email solution ( MX Plan/Web Hosting emails or Exchange).If you have any other questions that are not covered by this guide, please refer to our Email FAQ.
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